Cookie Policy
How we use cookies and similar technologies. Last updated: February 17, 2026
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your actions and preferences (such as login, language, font size, and other display preferences) over a period of time, so you don't have to keep re-entering them whenever you come back to the site.
2. How We Use Cookies
Neptune AI uses cookies to enhance your experience and provide essential functionality:
2.1 Essential Cookies (Required)
These cookies are necessary for the website to function and cannot be disabled. They are usually only set in response to actions made by you which amount to a request for services.
- •Authentication: Keep you logged in securely
- •Session Management: Maintain your session across pages
- •Security: Protect against cross-site request forgery (CSRF)
- •Load Balancing: Distribute traffic efficiently
2.2 Functional Cookies (Optional)
These cookies enable enhanced functionality and personalization. They may be set by us or third-party providers whose services we use on our pages.
- •Preferences: Remember your settings (theme, language)
- •User Experience: Store UI state and customizations
- •Sector Preferences: Remember your preferred AI sectors
2.3 Analytics Cookies (Optional)
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- •Usage Analytics: Track feature usage and engagement
- •Performance Monitoring: Measure page load times and errors
- •A/B Testing: Test new features with user groups
3. Third-Party Cookies
We use services from trusted third parties that may set cookies:
- •Stripe: Payment processing and fraud detection
- •Sentry: Error tracking and performance monitoring
These third parties have their own cookie policies. We recommend reviewing them:
- •Stripe: stripe.com/cookie-settings
- •Sentry: sentry.io/privacy
4. Types of Cookies We Use
Session Cookies
Temporary cookies that expire when you close your browser. Used for authentication and navigation.
Persistent Cookies
Remain on your device for a set period or until you delete them. Used for preferences and analytics.
First-Party Cookies
Set directly by Neptune AI for core functionality and features.
Third-Party Cookies
Set by external services we integrate with (payment processing, analytics).
5. Cookie Lifespan
| Cookie Type | Duration | Purpose |
|---|---|---|
| Session | Until browser closes | Authentication |
| Preferences | 1 year | User settings |
| Analytics | 90 days | Usage tracking |
| Security | Until browser closes | CSRF protection |
6. Managing Your Cookie Preferences
Browser Settings
Most web browsers allow you to control cookies through settings:
- •Chrome: Settings → Privacy and Security → Cookies
- •Firefox: Options → Privacy & Security → Cookies
- •Safari: Preferences → Privacy → Manage Website Data
- •Edge: Settings → Privacy → Cookies
In-App Preferences
You can manage optional cookies through your Neptune AI account settings. Essential cookies cannot be disabled as they are required for the service to function properly.
⚠️ Note: Disabling cookies may affect your ability to use certain features of Neptune AI.
7. Do Not Track Signals
Some browsers have a "Do Not Track" (DNT) feature that lets you tell websites you prefer not to be tracked. Currently, there is no universal standard for how DNT signals should be interpreted. Neptune AI respects your privacy choices, but we do not currently respond to DNT signals.
8. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business operations. We will notify you of material changes through the Service or via email.
9. Contact Us
If you have questions about our use of cookies, contact us at:
Email: privacy@neptuneai.app
Support: support@neptuneai.app
